Customer Experience Leader Brings People-First Mindset to New Position
Daniel Harmon has been named Director of Customer Service by Dermatology Partners, a privately owned, physician-led dermatology group serving the Mid-Atlantic region.
Harmon is a customer experience leader with a people-first mindset, grounded in the belief that the best work is built on strong relationships, mutual trust, and clear, honest communication.
“Dan is passionate about creating supportive, inclusive environments where teams are empowered to do their best work and customers consistently feel valued, respected, and heard,” says Andrew Frankel, Chief Operating Officer at Dermatology Partners. “As a proud father of three, family sits at the center of everything Dan does. Those values carry directly into his leadership style, shaping how he shows up as a teammate, mentor, and advocate for others.”
Frankel continues, “It is those values and Dan’s commitment to building strong relationships with both our internal team and our customers that make him an ideal fit for our physician-led model and mission to provide innovative, accessible dermatologic care throughout the communities we serve.”
Without any private equity backing, Dermatology Partners differentiates itself by enabling long-term investment in patient care, provider support, and sustainable growth. By providing administrative support, technology integration, and collaborative clinical resources, providers are able to maintain strong local identities and patient relationships.
Outside of work, Harmon enjoys spending quality time with his family, getting outdoors for a good hike, hanging out with his dog, and passionately cheering on his favorite NFL team, the Philadelphia Eagles.
The addition of Harmon as Director of Customer Service represents yet another step in Dermatology Partners’ continuing efforts to grow its Mid-Atlantic footprint to meet the rising demand for high-quality dermatologic services.
